cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Audio issue during a meeting

Markos9
Newcomer
Newcomer

Recently, I have been facing an issue with my audio during a meeting with my mentor. He cannot hear me, but the audio input of my microphone during the meeting is fine. I can see the input level increase when I speak. What I've done so far is:

 

1) Checked if I selected the correct microphone channel. 

2) Tried my pc, headset inputs and the issue still persists.

3) I've used also my iphone microphone and did not work. 

4) I've joined the meeting from my iphone only instead desktop that I usually do and still not working. 

5) Checked his settings also and they were ok!

 

* Bear in mind that I have a connected audio interface (Focusrite) but it worked fine in the past!

 

I cannot identify what is causing this issue! Please help!

 

 

3 REPLIES 3

storyhub
Community Champion | Customer
Community Champion | Customer

Computer audio is very complicated. For any Focusrite interface be sure that the clock is set for 48K instead of 44.1K. Since you also tried an iphone and were not heard it is most likely on the other end. Make sure he runs the Zoom CHECK for his system and can hear the test signal on his speakers,

Hey thanks for your input. I will give it a go with your suggestions!

Hey thanks for your input. I will give it a go with your suggestions