Audio Problems, HELP!

[Rbj541542]

I have problems with sharing music, the people can't hear anything. We can talk and hear everybody everything, the problem is that when I share de audio of the music it doesn't work. It says: "Install the zoom audio device. Please, restart your audio sharing application, such as the media player, after install to continue sharing computer sound." and then it ask me to put my password.

I did, I wrote the password of the Zoom and it doesn't work.

PLEASE!, HELP ME!!!....I TEACH THE BIBLE EVERY MONDAY AND THURSDAY...I NEED HELP!!!

[Ohkawa]

@Rbj541542 

Is the PC's audio playback device the same as the Zoom's speakers?