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Adding 3 or more participants to a meeting without getting cut off at 40 minutes

Creed
Newcomer
Newcomer

I've just purchased a zoom one pro license, but when I schedule a meeting with 2 or more clients, it says that I can only host the meeting for 40 minutes. Do I need to purchase more licenses, or what do I need to do to host a meeting with a group of people?

 

1 REPLY 1

Shara4553
Newcomer
Newcomer

When you log into your account and look at your profile does it say BASIC?  If so you may not be logged into your pro account.  The 40 min limit only applies to basic accounts.  Try logging out and then back in again.