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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Account is disabled

AimudCool
Newcomer
Newcomer

‎2022-04-14 07:09 AM

My zoom account has been disabled. recently i upgrade from basic to pro version and somehow when i want to use it, it turn into Account is disabled Please contact Support. (1,003)

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S_K
Community Champion | Employee
Community Champion | Employee

‎2022-04-14 07:46 AM

Hi AimudCool,

 

Thanks for reaching out in Zoom Community! I'm sorry to hear you're experiencing this issue. 

I recommend you contact our Billing support team for assistance with this. You may contact them here https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support#h_01FB01DAYYQ6FM862XP4X....

 

If this has answered or helped you find a solution to your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

 

Cheers!

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