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Account is disabled

AimudCool
Newcomer
Newcomer

‎2022-04-14 07:09 AM

My zoom account has been disabled. recently i upgrade from basic to pro version and somehow when i want to use it, it turn into Account is disabled Please contact Support. (1,003)

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S_K
Community Champion | Employee
Community Champion | Employee

‎2022-04-14 07:46 AM

Hi AimudCool,

 

Thanks for reaching out in Zoom Community! I'm sorry to hear you're experiencing this issue. 

I recommend you contact our Billing support team for assistance with this. You may contact them here https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support#h_01FB01DAYYQ6FM862XP4X....

 

If this has answered or helped you find a solution to your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

 

Cheers!

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