Account appeal

[JackieLong11]

I am a teaching teacher, my Zoom Pro account was disabled for unknown reasons and I have submitted an appeal using the form below. But it seems this function is not responding. The team can tell me why I got locked out of my account without violating anything and how long it will take to get a response if I file an appeal. I desperately need to reopen my account for teaching and learning. Thank you

[Ray_Harwood]

Unfortunately the volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts. Please continue to work with Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new 

I know it can be frustrating, but they’re the only people who can look at your account.