Account Help

[DC14]

Hi can someone please help me

I would like to login to my existing zoom account from a new device however while on that device i am unable to find the verification/OTP required to login to the new device and i would not be able to get the code before its expiry

is there a way to disable verification whilst signing in to a new device?

Let me know if you can help me Thanks

[Eliot]

hi dc14.

is your new device on supported usb hid devices list or some other device?

Supported USB HID devices for the Zoom desktop client – Zoom Support

thanks,  eliot