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Account Help

DC14
Newcomer
Newcomer

‎2023-01-22 02:44 PM

Hi can someone please help me

I would like to login to my existing zoom account from a new device however while on that device i am unable to find the verification/OTP required to login to the new device and i would not be able to get the code before its expiry

is there a way to disable verification whilst signing in to a new device?

Let me know if you can help me Thanks

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Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2023-01-22 06:14 PM

hi dc14.

 

is your new device on supported usb hid devices list or some other device?

Supported USB HID devices for the Zoom desktop client – Zoom Support

 

thanks,  eliot

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