6.3.0 audio settings PC crash 12162024

[cawsking555]

after updateing to 6.3.0 when to interact in setting the app will crash and will go back to main zoom heading. when joining a meating when it request pc audio it will alos crash. recumend keeping on 6.2.11 via d https://zoom-us-zoom.en.uptodown.com/windows/versions link to arcrived downloads
. as what ever changed in 6.3.0 stops all interaction with audio slections for pc users. 

[FoxxHound]

Yeah, I'm having the same problem. It's causing me to miss meetings for jobs. Really pissing me off.

[chLLaX]

i have the same problem, whenever i try to access the audio settings tab, it just closes and i cant join meetings when i try to join audio and there is no help whatsoever from zoom support

[MGSR]

Hello there,

I'm sorry for the late response and inconvenience.

Please perform a clean uninstall and then reinstall the latest version of the app. Additionally, ensure that your audio driver is up to date.

Let us know if this helps or if you need further assistance. 

[cawsking555]

item resolved after  6.3.6