cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

will zoom deduplicate any registrations when imported?

Lynda18902
Explorer
Explorer

I am doing a csv file import for a zoom webinar and I'm noticing that the number confirmed in Zoom is less than the number on the csv file. I am wondering if Zoom automatically deduplicates or if I need to look further regarding the discrepancy.

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @Lynda18902,

 

One email address can only be registered once, so I’m not sure which information is saved if you have duplicates – the first or the last occurrence of the email address. But if you do have duplicate email addresses in your CSV file, that’s probably the explanation for the discrepancy. 


Ray -- check out the GoodClix website or the Z-SPAN website.

View solution in original post

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @Lynda18902,

 

One email address can only be registered once, so I’m not sure which information is saved if you have duplicates – the first or the last occurrence of the email address. But if you do have duplicate email addresses in your CSV file, that’s probably the explanation for the discrepancy. 


Ray -- check out the GoodClix website or the Z-SPAN website.

Lynda18902
Explorer
Explorer

Thank you for replying, @Ray_Harwood .  You are correct - I also contact Zoom tech support and they confirmed that Zoom will deduplicate for anyone who tries to register more than once or if their information is imported into Zoom. I couldn't find that information in the help files but I'm sure other people may wonder so it's good to get this confirmed. Thanks again.