"Add a webinar registrant" api not triggering auto confirmation email

[cla]

I have integrated zoom "Add a webinar registrant" api. It is capturing user data properly but it is not triggering auto confirmation email. Webinar auto confirmation email is setting is true. Please help me in this ASAP.

[RobertS]

Just make sure that you have set the webinar registration to automatuc confoirmation of registration in ZOOM. If it is set to "mannual" even if you have set "send confriamtion email" the email will not send untill the registration is confirmed.

[cla]

Hi Robert,

Thanks for the quick response. In Webinar, users are getting auto approved when they submit details. Please find the screenshot and please let me know if there are any correction is required.

[gshskshjs]

hi

[RobertS]

cla - I use Zapier for this and don not programme the API directly. You may find this information suseful - from the ZOOM developers forum: https://devforum.zoom.us/t/registrant-confirmation-email/32415/2

[RN]

Hey @cla, check out what Max said from our Dev Forum, "if you want to disable confirmation emails, you’ll want to disable this in the Webinar settings or by setting the registrants_confirmation_email value to false:

Our dev team also suggested contacting developersupport@zoom.us with a link to this thread (https://devforum.zoom.us/t/add-a-webinar-registrant-api-not-triggering-auto-confirmation-email/56197). In that email, please include the webinar ID and the .eml file that the user received."

[cla]

Can anyone else help me in this ?