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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

mirror accouts?

jdo1
Newcomer
Newcomer

‎2022-01-27 10:27 AM

I have a university  owned account.

Sometimes I join a zoom meeting but does not recognize my account info (picture, name, pronouns). It is as if I have tow accounts but connected to the same email address.  How do I make sure that when I join a meeting it is connected to the one account?

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jeremyjustin
Community Champion | Employee
Community Champion | Employee

‎2022-01-27 11:35 AM

Hi @jdo1 thank you for your post here on the Zoom Community! One thing to double check is to open your Zoom client on your computer and make sure you are actually signed in to the client with your university owned account. That way when you click a link to join, the client is going to use your settings that you have configured. 

 

In case you need a little help with that here is a great support article to guide you! 

https://support.zoom.us/hc/en-us/articles/201362033

 

If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

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