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2021-10-19 02:28 AM
When I an recording a zoom call in meetings and webinars there and sharing my screen there is always a black screen that appears/ Why is that?
What does it take to not have the back screen interfere with my sharing presentation?
2021-10-19 04:17 AM
Hi @Tarita
Is the whole screen black - or are there just black boxes over some parts of the screen?
If the latter, you may want to try un-checking "Show my Zoom Windows to other participants..." in your local Zoom settings, under Share Screen:
2021-10-19 08:13 AM
@Rupert there are black boxes however what you suggested to uncheck is not an option for me to check but not sure why.
2021-10-19 10:09 AM
Hi @Tarita
I would make sure you are fully up-to-date in Zoom:
https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version