cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom invitation | wrong sender email address

Sabine2
Newcomer
Newcomer

Hi, when I am sending Zoom invitations for meetings via my business account, the recipients get the invitation with my private email address. But I have never put my private email address in my business Zoom account. When I change it manually, the recipients do not get the invitation. I am loss. Can anyone help? 

2 REPLIES 2

J-Zoom-ATL
Zoom Employee
Zoom Employee

@Sabine2 Invitations are handled through your calendar/email service you are using to send these invitations. You'll want to check what email you are logged into and sending from. 

If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.

b1j
Newcomer
Newcomer

I'm spending all morning trying to fix this same problem.  It's a giant runaround.  No one at Zoom knows how to fix it, and the bots are less than useless.