Conference recordings using tracks

[DMcGowan]

Hi Zoom Community,

I am setting up training sessions using zoom conference. I would like recordings to be available only to people who registered for that particular session for 7 days. I have used tracks to align with sessions and tickets.

• can this be done or does everyone see all recordings?
• can I see in reports who viewed to the recording and for how long?
• while I want complimentary access to recordings to drop for registrants after 7 days I don’t want them to delete from my account in  case I need to reference them going forward 
• do I set end dates on the sessions or does conference automatically know when the session is completed so it will send recording email out to attendees NOTE; conference sessions go over many months

Additionally,

• I have a business account. How do I get a real person to engage with me for approx 15-30mins our sales guy has gone radio silent.

thanks in advance,

Deborah