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ZOOM Cloud recordings - how do I move them into my Events Hub?

tuscany123
Explorer
Explorer

I am creating a Simulive event for broadcast later this month. I recorded a meeting in the ZOOM cloud that I want to use for the Simulive. However, the cloud recordings don't appear as options when I try adding them to my event. I've tried searching by name and the recorded meeting ID, but nothing shows up. I have attached two screenshots to show what I mean. 

 

Any advice appreciated, thank you

2 REPLIES 2

janelstewart_75
Explorer
Explorer

Did you record that meeting in Zoom Events as a session? (Not as a standard alone webinar meeting.) 

 

I had to create a private event and then create a webinar session. That is the only way I could get the recordings to appear in my hub so I could then upload as a Simulive.  I asked the Gurus this morning (BTW Zoom Events Office Hours on Wednesdays have been my only real help getting answers from Zoom. )

 

I was also told there is a setting for some accounts have the ability to upload a video and it does not have to be in the hub. (I am not sure what qualifications an account needs to get this feature)

 

So my event started today, and I could not use the simulive feature but it actually worked better to share the video using the share screen > Advanced > Video - check the share sound and optimize.  This worked really nicely.  

janelstewart_75_0-1699482169361.png

 

Hope this helps !

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

The option to upload a video to be used with simulive is available by request only.

 

For additional questions, contact Zoom Support to discuss whether this feature is available for your account.

 

Regards

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