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Webinars: Default to Chat with All

suek1
Newcomer
Newcomer

Is it possible in a webinar to have the Chat default be to All?  Right now, it defaults to Hosts and Panelists and attendees need to remember to change to All. We would like this reversed for webinars, the default is Chat comments are visible to all unless Hosts and Panelists is specifically chosen. Our attendees often forget to change the selection and so the discussion is being lost.

3 REPLIES 3

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

This option can be set in the Zoom Web Portal. I've attached a screenshot to provide some guidance. It's in Settings -> In Meeting (Basic) -> Webinar Chat section.

Screen Shot 2022-10-25 at 7.25.45 PM.png


If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen


Thanks.  This sets the permissions, but it doesn't change the default in the chat.  What I'm looking for, if an attendee clicks on chat, it's already set to send to all participants.  Right now, the default is hosts and panelists and the attendee needs to click the drop down and change to all.  Our attendees keep forgetting to do that, so the messages go only to the host.

Hi, did you ever find a solution to this?  sorry for commenting on an old thread, but this is what I am looking for too.  Thank you.