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Download call recordings not available and recordings location?

will15
New Member
New Member

‎2025-01-29 04:32 PM

Hi Community, 

 

i am going crazy trying to find a way to set up call recordings properly, my calls are being recorded automatically for both inbound and outbound the way i want it, i just cant seem to find or enable the download option? ive looked everywhere followed different directions read many posts, nothing. it just DOES NOT show up. i set up transcripts, put myself as super admin which being the only user should have been this way by default but i already did that.  

How can i download call recordings and how do i find out where my call recordings are being stored? 

 

Thanks. 

 

 

 

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