Webinar Waiting Room? | Community
Skip to main content
M
Newcomer
Manutd1958
Newcomer
January 26, 2022
Question

Webinar Waiting Room?

  • January 26, 2022
  • 5 replies
  • 130 views

I'm hosting a webinar, and  have the waiting room setting enabled, however my attendees are still being allowed to join without going in the waiting room. Does anyone know how to fix this problem?

    5 replies

    igorn
    Employee
    igorn
    Employee
    January 26, 2022

    Hello!

     

    Webinar does not have a waiting room feature. If you are looking to only let in panelists and not attendees prior to the webinar, the practice session option would be the way to go for this use case.

     

    Please take a look at the following link for more info: Webinar Practice Session 

      M
      Newcomer
      Manutd1958Author
      Newcomer
      January 26, 2022

      ok, I will try that. Thanks

      T
      Newcomer
      Twildd
      Newcomer
      February 15, 2023

      Has the waiting room option changed?

      I was viewing a Show me video on the Zoom learning site: manage Panelists & attendees in a webinar and at 1:38 in the video, the speaker mentions that attendees can be placed in a waiting room.  I tried setting up a test Webinar and was unable to see this option for attendees, but maybe I needed more attendees to have the option?   My  company has a "business" level account.

      I have a webinar later today, my panelists are asking for an attendee waiting room (with a title slide for them to see and hear music?) is this possible? Ive been unable to see where these options are or if they exist.

      A prompt reply would be really welcome!

      Thanks!

        J
        Newcomer
        jstandridge
        Newcomer
        July 26, 2023

        This answer is late but just in case someone else like me is looking for this answer... Bullet point # 2 below.

         

        Limitations of Waiting Room

        • If the Waiting Room is enabled and set to capture all incoming participants, join before host will not work for that meeting. You can set internal account members or participants with a specific domain to bypass the Waiting Room. 
        • Webinars do not support Waiting Room. Use a webinar practice session as an alternative.
        • The Waiting Room is disabled by default for instant meetings and Zoom Phone calls elevated to a meeting. You can only enable Waiting Room for these meetings using the Security option in your in-meeting controls.
        • If two-way chat with Waiting Room participants is enabled, the host and all participants will be required to upgrade to the minimum version or higher to join meetings. Alternatively, participants unable to update due to IT restrictions, can join through the web client instead. 
        P
        Newcomer
        PTills
        Newcomer
        February 28, 2023

        I have the same question! 

          A
          Newcomer
          agreenecp
          Newcomer
          September 15, 2023

          Bumping this thread as it seems to still be a missing feature.  Can we PLEASE allow custom branding for the page that is displayed to attendees while in practice session?  This doesn't seem like a very difficult change and would greatly improve the Zoom Webinar experience.

            F
            Community Champion | Customer
            Frank_TB
            Community Champion | Customer
            September 15, 2023

            Hello,



            Although this community forum is useful, the best way to get traction on an issue is through Zoom's official feedback process.

            "Zoom welcomes your ideas, requests or comments about Zoom".

            Submit your feature request or complaints here;
            https://zoom.us/feed

            Regards
            If my reply helped, don't forget to click the accept as solution button!

              Terms & ConditionsAccessibility statement
              Copyright © Zoom Communications, Inc. All rights reserved.