cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Webinar Expiration.

TamieN
Explorer
Explorer

Just noticed recently that my webinars, which were on demand started disappearing.  Zoom Chat told me:

Please note that a webinar will expire if not used for more than 30 days just like the regular webinars.
I suggest checking this article: https://support.zoom.us/hc/en-us/articles/201362373-Meeting-and-Webinar-IDs#h_01EJY9K7AW89CSZ8YG928R... for more information, this states:

  • Webinars are deleted 90 days after the scheduled end time or last modification.

So my 5 of 7 January events have disappeared, registration pages no longer active, and February too.  I have 2 January still active as well as 2 from 2021.  What do you do to keep them active for a year?  Change the date every quarter?  Just edit them?  

 

I have cloned all my other webinars that are on demand and scheduled them in December/January just in case.  I have 7 that I now need to rebuild for Jan/Feb.  

 

Any guidance will be greatly appreciated. 

Tamie

2 REPLIES 2

rprothero
Newcomer
Newcomer

Same issue as OP, any advice on whether there is a way to change this would be much appreciated. 

TamieN
Explorer
Explorer

Hi, What I've found out is they expire at 3 months.  So what I have been doing, and it's a pain, is set an Outlook reminder for every 60 days just to be safe.  Then I go in and 'edit' each event. So one time I might add Recorded on xyz date.  The next time I might just add a line of ____________.  The third time I might delete step 2.  

Hope this helps! 

Tamie