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Webinar Attendance Report Didn't Sync With HubSpot

AwilsonARF
Newcomer
Newcomer

‎2022-03-23 01:39 PM

We have Zoom webinars synced with our HubSpot account. We have used it numerous times to allow us to track attendees in HubSpot and to send attendance and no-show emails to our registrants. This past week, Zoom didn't send the attendance report like it normally does. This has worked seamlessly even after the reporting change of March 1st. We had two webinars after this change that worked properly. Our attendance reports show the email addresses so it should connect like it has in the past. 

Any ideas as to why the integration didn't work after the webinar? 

Thanks, 

Allison  

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