cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Using PowerPoint slides while recording, since updating to windows 11

carewren
Newcomer
Newcomer

since updating to windows 11 I can't run PowerPoint slides while recording

2 REPLIES 2

IP-Man
Community Champion | Employee
Community Champion | Employee

@carewren 

 

Could you please elaborate your concern, are you receiving any error message while recording the powerpoint slides?

Also - could you please try to uninstall-reinstall the Zoom client to eliminate issues with the client itsef?

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!

IP-Man
Community Champion | Employee
Community Champion | Employee

@carewren , you could also try to check the Recording setting(see screenshot below) to make sure that Record video during screen sharing in checked.

IPMan_0-1648219512890.jpeg

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

 

Cheers!