Unlicensed and unregistered attendee - hacked?

[rlee961]

We require registration for our webinar events. It appears that a person who was denied registration, was able to attend our webinar.  The were only on it for 20 seconds.  Maybe we weren't hacked but how could this happen?

Attendance - 

User Name listed was - Guest

Email -this was that showed up in the email. 

unlicensed_wswvkav518apmedqi0tlzs03pon7_d0mfnayg4taeoo@iamnotadomain.zoomrooms

[RN]

Hi @rlee961, sorry about your unwanted registrant, weird that this happened! I would recommend reaching out to our T&S team and submitting an Abuse Report using the web report form. You can look into the Trust & Safety FAQs, for questions you may have along the process. 🙂

[Rupert]

Hi @rlee961 

If YOU are using a Paid account, you may also want to consider requiring authentication from your Participants to join your Meetings. This will mean that Participants will need to login with at least a registered Zoom account (even a Free one) to be able to join your Meetings.

This can encourage more accountability from your Participants - and can provide you with more confidence in your attendance data.

Hope this also helps.

Rupert