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Unable to update desktop Zoom and cannot join via web

kevin_kraft
Newcomer
Newcomer

‎2023-04-14 11:59 AM

Hi. I was attempting to join a webinar on Zoom and it said my desktop version was out of date (I have 5.10.1 (4420)).

 

1. When I attempted to join via the browser it kept kicking me to the registration screen

2. When I attempted to upgrade my desktop Zoom version it just took me to the Join / Sign In page for the old version of my desktop app

 

I was able to join the meeting in my browser eventually, but I'm not sure how.

 

Help, I guess?

 

Thanks,

 

Kevin

 

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