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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Question about basic users on a Pro account

velvetmade
Newcomer
Newcomer

‎2024-04-19 01:03 AM

Hi! I have a paid (Pro) Zoom account.

I have a few questions about basic (unpaid) users on this account:

1. What is the maximum meeting duration for basic users for 1-to-1 sessions? Is there a 40min timeout for 1-to-1 meetings for basic users?

 

2. Can two or more basic users on a Pro account host different meetings at the same time (simultaneously)?

 

Thanks!

 

Best,

 

Anait

Topics:
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Firas_ghobber
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2024-04-19 02:52 AM

Hi

Thanks for contacting Zoom community .

  1. Maximum meeting duration for basic users for 1-to-1 sessions: Basic users have a 40-minute time limit for 1-on-1 meetings (meeting or webinar)

  2. Hosting meetings simultaneously: Each Basic user and Licensed user on a Pro account is limited to hosting only 1 meeting at a time. However, different users on the same Pro account can host their own meetings simultaneously.

reference link : Hosting multiple meetings simultaneously (zoom.com)

 

Best regards,
Firas

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