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Not Receiving Email Notifications for OnZoom Ticket sales

Biancagwilson
Newcomer
Newcomer

‎2021-11-16 08:58 PM - last edited on ‎2023-12-12 11:18 AM by Community Moderator | Employee

Hey community,

 

I have an OnZoom event happening on Saturday and I received a notification for the first ticket sale a few weeks ago but have not recieved any notifications for sales after that. I didn’t think anyone had bought tickets until some people told me they had registered and I never saw email notifications come through.

 

Does anyone have any experience with this?

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-18 03:24 PM

Hi @Biancagwilson! This article provides information on steps to take when you are not receiving Zoom emails: https://support.zoom.us/hc/en-us/articles/360032808951-Not-able-to-receive-emails-from-Zoom. Let me know if this helps!


Zoom Moderator
-CA

Please click Accept as Solution if this answered your question.


Carla (she/her/hers)
Zoom Community Team
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