No link showing up to recorded webinar event sessions

[cynthiaehl]

I signed up for a conference that is making available the recording for each of the sessions . When I login to the event, however, and click on each of the sessions, I don't have any buttons/links available to actually watch it. Others are not having this issue so it is something that I am doing but can't figure out what. I am using a Mac (not iPad or iPhone). I have tried Chrome and Safari, I have rebooted my machine. None of that is working. 

Any ideas? Thanks!!