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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Need to change onZoom public profile URL

DrFrankBuck
Newcomer
Newcomer

While I have been using Zoom for quite a while, I am new to onZoom, having created one event.

 

I misunderstood what was being asked when I was to choose a public profile. I thought I was creating a profile for the EVENT whereas what was being asked was a public profile for ME.

 

I did see something that said you could change the profile URL...but that's exactly what I am asking.

 

Is there a workaround? Is it possible to delete that profile and start again? Any other suggestions? 

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @DrFrankBuck, unfortunately, you're not able to change your public profile URL 👇

Screen Shot 2022-01-13 at 1.43.24 PM.png

You can cancel your subscription, terminate the Zoom account, and create a whole new Zoom Account if that's what you're asking? However, wouldn't suggest 

Or, add your newly created user to your Zoom account and transfer ownership or reassign licenses to have access to onZoom on the new user.

If you'd like to request to submit a request to change public profile URLs you can do so by submitting this suggestion to https://zoom.us/feed, thanks and I hope this helps 🙂

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Zoom Community Moderator
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