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Meeting audio only works when zoom audio setting window is open

DanieMcDe
Newcomer
Newcomer

Without changing anything, one day this started happening. I am connected to computer audio as usual. And the laptop's speaker is chosen but I can't hear anything. I open the audio settings to test the speaker and before even clicking on it suddenly I can hear the speaker. I test the speaker (same laptop speaker) and can hear the chime. Great. Close the window and can no longer hear the speaker. So now I have the window open the entire meeting to be able to hear while I try to figure this out. Help!

2 REPLIES 2

mattewwade06
Newcomer
Newcomer

That’s definitely unusual behavior it sounds like Zoom may not be maintaining the correct audio routing unless the settings window is open, which could indicate a software glitch or driver conflict. I’d suggest first updating or reinstalling your audio drivers, and also try resetting Zoom's audio settings under Settings > Audio > Advanced > Restore Defaults. If that doesn’t help, reinstalling Zoom or testing with a different audio output device (like headphones) might narrow down the issue. Definitely worth reporting to Zoom support if it persists

CRein
New Member
New Member

This is happening to me too - did you ever figure it out? It's driving me crazy.