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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

LearnUpon webinar errors

RebeccaMJigsaw
Newcomer
Newcomer

‎2023-05-02 07:46 AM

While running a webinar through LearnUpon LMS, some of our learners got the following screen:

 

RebeccaMJigsaw_0-1683038714694.png

 

 

When checking with LU, they said it meant that our Zoom account that's linked with LU wasn't set up for webinars, but this isn't the case as we definitely are, and about 200 other users accessed the webinar without issue. LearnUpon Customer service then said to contact Zoom support.

 

Anyone have any ideas why the integration might not have worked?

 

Thanks, 

Rebecca

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