Info about Zoom Webinar and Events

[ElenaMichelotto]

Good morning, I would like to ask some information about the Zoom Webinar and Zoom Events products.

1. Are the live transcripts generated by the system, which understands what is being said and writes it down? Can they be downloaded at the end of the webinar?
2. Are webinar recordings saved in an online cloud, do they download automatically onto the organizer's device, or do you have to download them manually?
3. Is there a certain amount of cloud space included in the plans or does it have to be purchased separately?
4. Can one set up personalized registration and follow-up emails, with questionnaires and links?
5. Are there post-webinar reports to download, e.g., on the number of registrants and the number of actual attendees with relevant contact information?
6. Are live chat and instant surveys included in both plans?
7. Do subscribers to a webinar need to download the Zoom app to participate?

Thank you, 

Elena

[Shaimaa · Accepted solution]

Hi Elena

1. Are the system-generated live transcripts, which understand what is being said and write it down? Can they be downloaded at the end of the webinar? Yes, Audio transcription automatically transcribes the audio of a meeting or webinar that you record to the cloud. After this transcript is processed, it appears as a separate VTT file in the list of recorded sessions. In addition, you can display the transcript text within the video itself, similar to a closed caption display. Check this article
2. Our webinar recordings are saved in an online cloud. Do they download automatically onto the organizer's device, or do you have to download them manually? You can check your recording on the cloud through our website zoom.us, and then you can download it. You can also review more details here.
3. Is there a certain amount of cloud space included in the plans, or does it have to be purchased separately? Yes, every plan has a specific amount of cloud recording, and you could buy more please visit our pricing and plan page.
4. Can one set up personalized registration and follow-up emails with questionnaires and links? Yes, you can check our page for registeration.
5. Are our live chat and instant surveys included in both plans? Which plans do you mean?
6. Do subscribers to a webinar need to download the Zoom app to participate? No, you can start it from the web, but we highly recommend the Zoom app for the best experience.