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10DLC Campaign Update

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How can I access attendee reports more than 12 months old?

rcampbell1
Newcomer
Newcomer

‎2022-02-10 02:58 PM - edited ‎2022-02-10 02:59 PM

I need to access a report for a webinar I hosted in November 2020 and see I cannot access reports that are more than 12 months old. Is there another way to get this report?

 

Thank you

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1 REPLY 1

Ami_88
Community Champion | Employee
Community Champion | Employee

‎2022-02-11 06:51 AM

Hi @rcampbell1 

Thank you for your post here on the Zoom Community!

Such reports can be retrieved for up to 12 months as per this support article, here.

Note : you can try to open a support ticket but I'm not sure if it's possible to retrieve older reports.