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Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

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DIsabled Chat in webinar mode

Steuart
Newcomer
Newcomer

‎2023-03-09 06:34 PM

My webinar attendees find that chat is disabled when they try to use. I have changed all the settings to restore 3 times as per Zoom guidelines but it is still disabled. I have also changed the setting so that I will be alerted when attendees join the webinar but this is not working either.


What else can I do now?

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1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

‎2023-03-10 12:40 AM - edited ‎2023-03-10 12:41 AM

Hello,

 

These are the possibilities in a webinar related to chat for the role of attendee:

 

  • Attendees Can Chat With:
    • No one: Attendees can't chat with anyone. 
    • Hosts and panelists: Attendees can only chat with hosts and panelists.
  • Everyone: Attendees can chat with everyone in the webinar, including other attendees

 

https://support.zoom.us/hc/en-us/articles/205761999-Chatting-in-a-Zoom-webinar 



Regards

 

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