cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Changing the authentication Mailbox

Mico
Newcomer
Newcomer

Hi, I have a Zoom account, and the mailbox has been canceled. I need the verification code when I log in. Can the mailbox of this ZOOM account be modified?

1 REPLY 1

IP-Man
Community Champion | Employee
Community Champion | Employee

@Mico 

 

You still need access to the email as verification email is needed for the change to take effect. If email  address has already been forgotten/lost, I would suggest that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new so they can check and change the email address for you.

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!