cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Video quality in the cloud

GivingSchool
Newcomer
Newcomer

Good afternoon! We had a webinar for 3 days in a row. I downloaded the conference recordings from the cloud. On the first and third day, the recording quality was poor, but on the second day, the recording quality was good. I need the recording quality to always be good. How can this be done?"

2 REPLIES 2

hoodee23
Zoom Employee
Zoom Employee

Hi GivingSchool,

Thank you for joining the Zoom Community!

Cloud recording quality depends on your settings and connection. To keep it consistently high:

  1. Enable HD video
  2. Use a stable, high‑speed connection – Poor bandwidth lowers recording quality.
  3. Check cloud recording settings – Choose your preferred layout and enable Optimize for 3rd‑party video editor for less compression.
  4. Avoid host changes or reconnects – These can start new, lower‑quality recordings.

    If issues persist, share the meeting IDs with Zoom Support so they can review the logs.

zaneeaston
New Member
New Member

Yes I also face this low video quality issue during recording. Is this any possible way to better the video quality?