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Recording Inquiry

aay
Newcomer
Newcomer

‎2024-09-30 07:51 AM

Hi, 

Company is revoking some Zoom licenses and I would like to know after our licenses are gone how long are recordings stored in the cloud?

Topics:
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2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2024-09-30 08:18 AM - edited ‎2024-09-30 08:21 AM

Welcome to the Zoom Community, @aay.

 

Read this document carefully:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066997 

If the assets are transferred to another user as part of the deletion process, all assets are assigned to the designated user and not lost – except for assets attached to the PMI, which are not transferrable.

 

If the assets are not transferred to another user,  once the user account is deleted, everything attached to that user is gone, though Cloud recordings may be accessible to Admins for a few days.


Ray -- check out the GoodClix website or the Z-SPAN website.
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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-10-04 03:41 PM

Hi @aay!

Did you see the previous response from @Ray_Harwood?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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