cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

ad sync tool with google secure ldap

gcds_tech
Explorer
Explorer

i'm attempting to automate user management in zoom from google workspace.  i'm wondering if it's possible to use the ad sync tool with google secure ldap.

 

i am able to set up a connection to my ldap directory, but it looks like the queries the tool uses to enumerate the directory are not compatible with google.  is there any way to update the queries?   or is there another tool i should investigate.  i feel like zoom should have a better way to sync users with an external directory.

 

not everyone uses azure!

 

6 REPLIES 6

CosmicCricket
Newcomer
Newcomer

I find myself in this position a year later 😄 did you ever figure this out?

gcds_tech
Explorer
Explorer

I never found a way and gave up... still shocking to me that zoom doesn't have a better integration with google.

luishr
Newcomer
Newcomer

how did you manage to authenticate to Google with the tool? I'm tying to use the user generated in Google Admin portal but the tool says it is an "invalid DN".

gcds_tech
Explorer
Explorer

I believe you need to use the full DN for the service account, I forget what I used, but you can try something like CN=serviceAccount or OU=Users,CN=serviceAccount

zues_kel
New Member
New Member

Zoom's AD Sync tool doesn’t fully support Google Secure LDAP. You can’t modify its queries, but you might try Zoom's SCIM API for better integration. Otherwise, a third-party IDM tool like Okta or JumpCloud could help bridge the gap.

gcds_tech
Explorer
Explorer

third party IdP's cost $$$.  Google doesn't natively support SCIM it would require a series of API calls within each tenant (google & zoom).  It would be nice if Zoom created a tool or workflow to manage user provisioning directly from Google...