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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Rest API

dlawrence
Newcomer
Newcomer

‎2022-03-19 08:24 PM

When  I tried to save the acuity users - zoom integration  I was given the this message:

 

Zoom Error: We had some trouble connecting to your Zoom account. The error we received was "Access to the Zoom REST API has been denied for this user. Contact Zoom Support for details."

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4 REPLIES 4

colegs
Community Champion | Employee
Community Champion | Employee

‎2022-03-19 08:53 PM

@dlawrence I am not familiar with the acuity integration, but if it is the Acuity Scheduling app, I see that it requires admin access to meetings, users and the account.  If you are trying to set this up for a user without these admin permissions, the integration will fail.

 

colegs_0-1647748348068.png

 

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dlawrence
Newcomer
Newcomer

‎2022-03-21 04:35 AM

Thank you for your response. I have full admin access.

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colegs
Community Champion | Employee
Community Champion | Employee
In response to dlawrence

‎2022-03-21 02:18 PM

@dlawrence Were you able to get the application installed?

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mhappick
Newcomer
Newcomer

‎2023-01-03 01:52 PM

Were you able to resolve this? Facing the same issue.