Premium apps in my plan do not work

Zbigniew · ‎2024-07-12

Zoom in Workplace pro announces that the plan contains using premium applications (e.g. Fathom) free for one year.

After installing Fathom and finishing the trial period, Fathom is not working properly. I wrote to Fathom and they even do not know that Zoom is promoting their app as free for one year... What is going on about it? Do you know more?

Ray_Harwood · ‎2024-07-12

Welcome to the Zoom Community, @Zbigniew.

Not that it's not there somewhere... but I've never seen an offer for free Premium apps. Only the "Essential" apps are available for free. See this Zoom News article for info:

https://news.zoom.us/auctor-sed-posuere-sit-16/

If you have any screen shots of the free offer for Premium apps, please post here.

Ray -- check out the GoodClix website.

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!