I'm not sure how to integrate Zoom Phone with a webhook

[tepepe]

Hello. I am an engineer currently trying to create a system that uses webhooks to send notifications to Slack when a call on Zoom Phone is missed, based on a request from our sales team. Specifically, the plan is to trigger a GCP Cloud Function endpoint with the webhook, which in turn sends a notification to Slack.

Although I've managed to send notifications to Slack by using the verification button on Zoom Phone, I'm not sure how to actually integrate Zoom Phone with the webhook I've created. In my research, even for internal use, it seems that we need to apply for and obtain approval from Zoom for the webhook. I'm also struggling with how to deploy and install it for use by other employees, as I haven't been able to validate it in a production environment.

If anyone knows anything about this, I would appreciate your guidance.

[ag11]

Have you managed to integrate it? 🙂

Also looking for the same functionality (post to Slack Channel via Bot) for missed calls and for custom commands: e.g. Call Queue Waiting Time > 35 seconds, etc