Help with Zoom API – unable to make account-level requests

[armo]

Hi all,

I'm having trouble with the Zoom API and could use some help. I've created a Zoom Marketplace app with a wide range of permissions and can successfully complete the server-to-server oauth login and make some basic API requests.

However, I'm running into an issue with account-level API calls (e.g., GET /accounts/*). Zoom responds with a scope-related error:

{
  "code": 4711,
  "message": "Invalid access token, does not contain scopes:[meeting:read:meeting:master]"
}

I have double-checked that this scope (meeting:read:meeting:master) is enabled in the app configuration, and I can also see it included in the /oauth/token response.

What could be causing this? Are there specific requirements for either:

• The app itself (e.g., app type or configuration)?

• The user creating the app and collecting the client ID/secret?

For context, I’m an admin on the Zoom account, but not the owner. I assumed being an admin would be sufficient to authorize account-level API requests — is that incorrect?

Appreciate any insights, thanks!