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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom AI Companion

Jayden-FPG
Newcomer
Newcomer

‎2025-06-26 05:42 AM

Hi everyone,

 

I help an advisor during meetings, and he uses Zoom AI Companion for every zoom meeting. Normally the summary is delivered to him, but the last couple of times Zoom AI has just not summarized anything at all from the meeting. Does anyone know what the problem might be here?

 

Thanks,

Topics:
2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2025-06-26 12:19 PM

Hi @Jayden-FPG and welcome to the community 👋. Can you ensure that meeting summaries are still enabled? https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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loomandi
Newcomer
Newcomer

‎2025-06-26 03:29 PM

My meeting summaries have not been sending since June 10th. I have opened a case with zoom support but just got a generic "can you send me the meeting id" response. It's all meetings. 

0 Likes