Otter AI question

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-08-09 10:46 AM
I'm trying to help a user that has turned off otter AI in both zoom.us and otter.ai and she's still connected to it and it's still sending emails out. Does anybody know of a setting I'm missing?
- Topics:
-
In-Meeting Questions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-08-09 11:21 AM
@Sumgye - have you removed the integration from her Marketplace account?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-08-09 12:37 PM
I went to https://marketplace.zoom.us/apps?curatedCategory=ai-apps and couldn't see anything that stuck out. I don't know if I'm looking in the right place or not.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-08-09 12:51 PM
@Sumgye - Do you see a 'Manage' link in Marketplace? If you click on that, you can look for added applications.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-08-09 02:16 PM
@ colegs - I'm pretty sure you nailed it. I'm waiting on the user now so it may be next week before we connect but I will let you know.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-08-12 10:56 AM
No AI apps were listed under manage in market place so I don't know where it's pulling it from.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-08-12 11:55 AM
If they do not have an AI integration in Marketplace, it would have to be some external interface since Zoom would not know about it. Is there anything in Otter.ai that is referencing Zoom?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-08-12 12:50 PM
I'm pretty sure we checked all that but I'll check it again when the user gets back in the office. Thanks again.
