cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Issue with using Whiteboards while recording a meeting

mmorissette
Newcomer
Newcomer

This morning I was hosting a meeting and encountered an error while loading pre-made Whiteboard. We finished the session, however I troubleshooted afterwards and it seems to be the fact that we are recording the session that is the issue. When I stop recording, the pre-made Whiteboard loads without issue. When I resume recording, the error comes back. Any ideas as to why this might be happening?


Thanks in advance!

0 REPLIES 0