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help to change e-mail adress for log in when e-mail is terminated

kristinandrea
Listener

Hi! 

 

I need help on how I can change my log in e-mail when this has been terminated. I can not confirm my changes to my new e-mail in my profile settings when I need to confirm the change of e-mail with my old e-mail that no longer exists.. Can someone help me? 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @kristinandrea,

 

Enter a Zoom Support Ticket here:  https://support.zoom.us/hc/en-us/requests/new

 

Be sure to provide the email address from before, and your new email address.  Zoom support staff will be able to help you.


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !