cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Unable to connect to zoom

sshanks18
Newcomer
Newcomer

I am using a mac. I have downloaded the files specifically for the silicon chip. Trying to join zoom, all I get is the following message:

"You are unable to connect to zoom. Please check your network connection and try again".

 

Any help available? 

2 REPLIES 2

rs_235
Newcomer
Newcomer

I am having the exact problem trying to login on my Mac...hopefully someone is able to assist.

rs_235
Newcomer
Newcomer

I just tried the solution linked below and was able to solve the issue on my end

 

Link to solution: https://community.zoom.com/t5/Meetings/Cant-connect-to-Zoom/m-p/8884/highlight/true#M3853