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My ZOOM can't view picture

bornsophea
Newcomer
Newcomer

Hello Supporter,

After I update Zoom, I can't see the picture from my friend, it's show like blank, if I want to view I right-click and Open file I can see it, but when my friend sent group photos I can't preview  even right-click also no have Open file... what's wrong?

1 REPLY 1

Griffpatch_zoom
Participant
Participant

Did you disable profile pictures in your settings 🤔