Now LIVE! Check out the NEW Zoom Feature Request space to browse, vote, or create an idea to enhance your Zoom experience.
Explore NowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2024-04-08 06:47 PM
When hosting a Microsoft Teams meeting, where Zoom is the primary provider, I encounter an issue with the camera freezing.
Attempting to adjust the camera settings via the TAP IP also freezes. I've ensured that the firmware is up to date and that both the TAP IP and Rallybar are on the same VLAN.
Interestingly, I've tested a Teams meeting in another room and encountered the same freezing problem.
The Logitech support team mentioned they've received calls regarding this issue, and Zoom support has resolved it for Logitech customers. Unfortunately, they are unaware of the specific setting changes made on the Zoom side.