Reset the UC-Engine password

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Hi,

Please advise on how to reset the uc-engine password. Someone change it and the default admin/crestron credentials don't work.

Thank you

1 REPLY 1

Hey @itsupport Thanks for reaching out!!!

I did a deep dive into your issue and that uc-engine password seems to be tied to the Crestron rather than a Zoom account. If the password has been changed from the default, please check with the person who changed it or work with a Creston agent on next steps.

Hopefully this helps!

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!