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How to retrieve video record from cloud when record was done on mobile

Alan_LeeSMBE
Listener

Did a cloud record using mobile and now have no idea how to retrieve the recording? Please advise. Thanks in advance.

I have purchase the product.

2 REPLIES 2

IP-Man
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@Alan_LeeSMBE 

 

Here's the link on how to manage cloud recordings -https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

In a nutshell, you need to sign in to Zoom web portal in order for you to view the recordings.

 

Hope this helps.

 

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

 

Cheers!

Thank you IP-Man. i will try it.