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Accidentally Clicked Educator Account

ramesurv000
Listener

Hi!

I was looking to sign in to Zoom, but clicked the educator account at the bottom out of curiosity. I am now unable to sign in without being prompted to enter educator settings. Is there any way to disable this so I can just have a regular Zoom account again? I am currently using a different email to post this.

I saw another post about this in January, and they had a number set up for support to contact them.

 

Thank you!

3 REPLIES 3

Freddi_G
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello a case will be raised on your behalf and a support person will reach out to you. Pls standby for ticket number.

Freddi_G
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello! Your ticket number is #14572286

laurendixon
Listener

I am also having this issue. My organization technically works with kids, but that's a completely separate department that I in no way interact with.